Empowering Consumers in the Digital Age – Part 2

This is a summary of a panel session from the Fiserv Spring 2012 Client Conference and is part 2 of a two part series.  You can read Part 1 here. Moderator: Don MacDonald, Executive VP & Chief Marketing Officer, Fiserv Panelists: Benny Higgins, CEO, Tesco Bank Jonathan Carson, CEO Digital Nielsen – leads their digital business since they acquired his company, BuzzMetrics, […]

Empowering Consumers in the Digital Age – Part 1

This is a summary of a panel session from the Fiserv Spring 2012 Client Conference and is part 1 of a two part series. Moderator: Don MacDonald, Executive VP & Chief Marketing Officer, Fiserv Panelists: Benny Higgins, CEO, Tesco Bank Jonathan Carson, CEO Digital Nielsen – leads their digital business since they acquired his company, BuzzMetrics, in 2007. Debra Hopkins, […]

How Great Leaders Inspire Us to Take Action

This post is a summary of a session from the MMI’s 2011 Annual Convention. The speaker was Simon Sinek, Renowned Leadership Expert and author of Start With Why. “There are ‘leaders’ and ‘those who lead’,” Simon asserted.  Most companies have no clue why their customers are their customers.  They only think they know. Simon explained that […]